|
 |
|
 |
|
|
Our team of consultants and software
developers has over 180 years of combined experience in software
solutions and behavioral healthcare. We specialize in customized
software development, client/server technology, electronic
data interchange (EDI), behavioral healthcare, managed care,
Medicaid & Medicare, claims processing, internet/web
technology, software documentation & training, operational
best practices, financial and managerial services and RFP
development.
At ClaimTrak, we encourage
an entrepreneurial spirit and expect the most from our employees.
Our management team is experienced and successful in both
software solutions and behavioral healthcare management.
|
|
|
Bradley Ewalt, President and CEO
Brad is not only the President and Chief Executive Officer
of ClaimTrak, but also its original founder. Brad has
established a knowledge-based “Culture of Quality” within
ClaimTrak, focusing on achieving a superior level of
customer satisfaction while improving performance across all
processes within the company.
Brad has served in numerous IT roles and capacities. In the
late 1980s, Brad resigned as MIS Manager to work
independently as a System Solutions Consultant. This move
proved to be very strategic and beneficial not only for
Brad, but also for his clientele. With a handful of
behavioral health customers, Brad discovered a need for
customizable claims processing and client management
software that was effective and affordable to all behavioral
health agencies, regardless of agency size or annual budget.
In 1990, Brad founded ClaimTrak Systems, Inc.
Brad brings more than eighteen (18) years of technology,
consulting and behavioral healthcare experience to the
company. Brad conceptualized and developed the company’s
first product, ClaimTrak Classic, and continues to play a
pivotal role in accelerating the evolution of ClaimTrak’s
product strategy by leveraging its advanced architecture,
technology and functionality to meet the growing needs of
behavioral health providers.
As the ClaimTrak representative to Software and Technology
Vendors’ Association (SATVA), Brad works with colleagues in
the behavioral health industry to create and move forward
important national initiatives centered on electronic health
records (EHR) and the establishment of universal technology
standards specific to behavioral health.
Brad graduated from Western Illinois University with a BS in
Marketing. |
|
|
| Nicole
Passage, Vice President of Marketing & Sales
Nicole has worked in several realms of healthcare
consulting. Her healthcare career began in 1998 when she
went to work as a Project Manager for Mercer Human Resource
Consulting, formally William M. Mercer, Incorporated
(Mercer). While at Mercer, Nicole specialized in capitation
rate development and other actuarial services for many State
Medicaid agencies. Her projects also included financial,
operational and clinical reviews of various health plans. In
addition, she was responsible for several business
development initiatives.
In 2001, Nicole left Mercer to join ClaimTrak as a
Management Consultant. In this role, Nicole provided
consulting services to ClaimTrak customers in the areas of
finance and operations. Additionally, she managed
implementation projects with new customers.
In 2004, Nicole was promoted to Director of Sales &
Marketing and in 2008 to Vice President of Sales &
Marketing. Nicole oversees the marketing and sale of
existing and enhanced ClaimTrak products and services. She
also directs all pricing and strategic product branding
decisions as well as contracts management. Additionally,
Nicole is responsible for strategic relationships and new
business opportunities, investor relations and developing
alliances with key industry associations.
Nicole holds a BS in Economics from Brigham Young University
and an MBA from Arizona State University. |
|
|
Shawn Smith, Director of Operations
Shawn joined the ClaimTrak team in 2003 as an Application
Developer and was promoted to Senior Application Developer
in 2005. In 2006, he was promoted to the position of
Director of Operations.
Shawn manages application development projects including the
standardization of ClaimTrak core forms and reports. He
ensures that all new core or customized developments meet
ClaimTrak approved guidelines and quality requirements.
Shawn also works directly with new customers on
implementation testing and customization development. In
addition, Shawn oversees the automated Work Order Request
process, ensuring all requests from customers are completed
in a satisfactory and timely manner. Shawn is an expert in
Omnis Studio and SQL Server development environments.
Prior to ClaimTrak, Shawn spent six years as a Crew Foreman
for Diversified Excavation, Incorporated. Shawn managed an
excavation crew and was responsible for maintaining good
customer relationships. Shawn oversaw project billing and
resolved all customer concerns.
Shawn holds a BS in Computer Information Systems from DeVry
University. |
|
|
Devin P. Gentry, Director of Implementation
Services
Devin joined the ClaimTrak team in January, 2008 as a
Project Leader and recently (June 2008) transitioned to the
role of Director of Implementation Services. Devin has
extensive experience in project and organizational
management, performance improvement and strategic planning
with providers of community-based services. He has worked
within the behavioral health industry for over fifteen (15)
years in various clinical and administrative leadership
roles and now leads the ClaimTrak Implementation Team. Devin
works closely with new customers to ensure customer’s
program requirements and objectives are in accord with
user-defined ClaimTrak functionalities.
Prior to ClaimTrak, Devin was the Vice President of
Operational Systems at Valle del Sol, a Phoenix-based
behavioral health provider, from January 2001 to January
2008. Devin’s primary responsibilities were to manage the
agency’s Quality Management Department, Information
Technology Department, Health Information Management
Department, Call Center and Admissions Departments, as well
as conduct performance metrics and business analysis. Devin
led the agency through an organizational cultural change
initiative in 2006 and implemented a new EHR (ClaimTrak) in
order to improve efficiency and quality of consumer
documentation.
Devin as also served as the Director of Community Services
for the mental health provider PREHAB of Arizona and in
multiple capacities for ValueOptions, Inc., a national
behavioral health management firm and service provider,
including that of Network Development Manager, Children’s
Administrator, Correctional Officer Liaison and Grievance
and Appeals Representative.
In addition, Devin held positions as Clinical Director,
Training Consultant and Primary Therapist for multiple
providers in the State of New York, including Kings County
Hospital in Brooklyn.
Devin has extensive experience with Microsoft SQL 2005,
Crystal Reports, Windows Vista, XP, NT, 98 and Microsoft
Office applications including Visio and Project.
Devin holds a BS in Psychology from Buena Vista College and
a MA in Forensic Psychology from John Jay College of
Criminal Justice. |
|
|
|
|
